Cutting Edge Program Analytics

Historical and realtime data to intuitive decisions

E

vidence Based Practices (EBP) and evidence-based decision making is a big part of balancing how programs in criminal justice and rehabilitative and behavioral health services operate. Making decisions and recommendations growingly depends on accurate data collection with known outcomes.

Total Court Services is on the cutting edge of program analytics both historical and real time.

As we build information on your particular program using specific technologies and tools, we can begin to formulate proactive approaches to certain clients based on behavior and data.

Part of our service level is to provide quarterly reports to our partner courts and agencies. These data analyses consist of breakdown each program that our company helps administer. From alcohol and location monitoring to substance abuse testing, we analyze each program then cross over data where possible to help our partners make informed decisions about how to modify overall programs, focus on specific groups of participants, and focus on reducing recidivism.

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How It Works

After we have successfully worked to create the program or work within the department’s already established protocol, we begin enrolling clients and setting the proper expectations. For probation programs,  TCS generally takes on the full load of monitoring and reporting on those clients so the probation department does not have to. We typically operate on an exception-based reporting model where we only communicate with the probation officers when there is something noteworthy to report such as a violation, not adhering the program guidelines or the client is in danger of termination. The steps we take with each individual client are.

Start Today

TCS can start services for your clients as early as today. The first step is to fill out an enrollment form online. From there, TCS will:

  1. Contact the client to setup a convenient appointment to begin the monitoring program
  2. Handle collections for services, ensuring that we always have a cushion to continue services
  3. Enroll and orientate the client as to their responsibilities while enrolled in the program

Client Focused

Going forward, TCS handles any potential needs from the client or related to the technology or services used. TCS has staff ready to:

  • Complete any routine maintenance or visual inspections of the client and equipment
  • Report any issues to the department as outlined in the program guidelines
  • Provide any summary reports to the department in the intervals required
  • Remove the client from the program based on the department guidelines

An Extension Of Your Department

TCS becomes an extension of the probation department—fulfilling required monitoring needs that the department may not necessarily be equipped to provide. There are a number of service options as well that can provide for more involvement from the department including ways to lower costs to the clients. TCS offers multiple service levels and can even customize services to fit the needs of each department, including building an indigent fund to help clients pay for required monitoring and providing on-site services on specified court hearing days.

“Your agency is far and away the most professional and thorough tether company I have ever worked with. Keep up the good work”

Michigan Circuit Court Probation Officer

About Us

What Makes Us Truly Different.

Total Court Services actively monitors more than 3,500 clients on a daily basis using several technologies and testing methods for compliance with court orders, pretrial/bond release, or for license reinstatement programs. Every day we strive to make our individual clients successful and help our court and agency partners maintain and exceed their high standards.

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888.889.6989

600 E Eleven Mile Rd | 2nd Floor
Royal Oak, MI 48067

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