Agency-Managed Programs

We give you the right amount of know-how so you control the program

Agency-Managed Programs or sometimes referred to as supply and support programs are for courts or agencies that want to have the most exposure and control over the programs for which their clients participate. For these programs, we supply the court or agency with all necessary equipment, supplies, tools, software, and initial and ongoing training to ensure that the program runs smoothly.

Additionally, we assign an Account Manager to help to oversee the program, help with troubleshooting, site visits, and inventory management. These additional services aid the court or agency in operating an efficient and cost-effective program. We even provide any of the necessary court support for any potential violations including court hearing preparedness trainings, any required reports, and if necessary, someone to testify over the phone, via internet, or in-person.

The court or agency is billed monthly for only the operational days of each piece of equipment during each month. These types of programs are growing in popularity for several reasons. One of the most common is that courts or agencies sometimes cannot afford the investment in technology to operate of program of their own. Since we charge only when equipment is used and no shelf, supplies, or maintenance fees, we are often more cost effective than manufacturers. Also, the low daily cost gives the court or agency an opportunity to charge the clients a significantly lower fee than a full-service program and even a possible revenue stream to be used for additional staff or supplemental programs.

If you’d like to learn more about how we can help make your program a success, Click the button below to contact one of our program specialists.

Speak With a Specialist Regarding an Agency-Managed Program

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How It Works

  1. Reach out to us regarding an Agency-Managed program
  2. Our staff will help you evaluate all of the technologies we offer
  3. We demonstrate the technology and give you a test drive
  4. Together we design an implementation or transition plan
  5. Our staff comes on-site to train agency staff and take the lead on implementation
  6. We craft a review plan that takes place at 30, 60, and 90 days
  7. Our staff schedules regular on-site visits to help with inventory, questions, and training
  8. Quarterly, we review the statistical data with the agency to help make it more efficient
  9. We recommend modifications to help drive costs down and compliance up

Benefits to Courts & Agencies

  • Lowers overall costs of programs for clients and agencies
  • Customizable solutions based on needs of agencies
  • All components needs to operate a program free of charge
  • Dedicated account management team
  • Continuing Legal Education available for court and agency staff
  • Quick implementation and/or transition by trained staff
  • Customized follow-up program to modify as needed

Solutions Available for Agency-Managed Programs

Alcohol Monitoring

Take Control of Your Programs & Successes

Managing your own clients gives the court or agency complete control over every aspect of your programs. Leveraging our knowledge base along with evidence-based practices, your court or agency can craft a winning formula for each client—giving each one the attention and customization they need to be successful.

“Your agency is far and away the most professional and thorough tether company I have ever worked with. Keep up the good work”

Michigan Circuit Court Probation Officer

About Us

What Makes Us Truly Different.

Total Court Services actively monitors more than 6,000 clients on a daily basis using several technologies and testing methods for compliance with court orders, pretrial/bond release, or for license reinstatement programs. Every day we strive to make our individual clients successful and help our court and agency partners maintain and exceed their high standards.

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Custom solution for you

888.889.6989

600 E Eleven Mile Rd | 2nd Floor
Royal Oak, MI 48067

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